FAQ

I accept the following payments: Paypal Paypal nickname is [email protected]
Yes, I will consider all countries, but please contact me first. I will not ship to an unconfirmed address. My post office has raised its prices on international shipping, so please inquire if you are interested in a shipping price. Please contact me if you have questions. [email protected]
Very well! I care what condition your comics get to you. I also know what happens to packages after they leave my hands. I have shipped over 15,000 packages since I started selling online. I have only had two lost packages in over 14 years of selling on the "net". Insurance is highly recommended.
I will ship after payment has cleared or arrived within 48 hours in most cases. This doesn't include weekends, or Holidays.
I normally ship using USPS (Ground Advantage). I use the shipping matrix for California rates which will cover the most expensive locations. If you ask for a PayPal invoice, I will be happy to reduce your shipping to what it should be, as I can't using the limited software of Ecrater. For quotes and questions please contact me at [email protected] Thanks, Mike I can ship using USPS Ground Advantage, and Priority. All depends on the weight, your location and what the customer would want. If you want Priority just send me an email and I will send you a quote. If you agree with the quote I will send you a PayPal invoice. If I didn't answer any questions please send me an email, I am always glad to help. Mike
Yes, I run a new comics subscription service, since 1987 in store and 1997 online. All my comics come with a bag and a board. The only exception would be my wholesale lots. Discounts start at 20% off cover and do go higher depending on your order. See my discount schedule just below! If you are interested please contact me at [email protected] for all the details. Subscription Discount Plateaus 0-5 Monthly Titles: 20%. . . . 6-19 Monthly Titles: 25% . . . 20-30 Monthly Titles: 27% . . . 30+ Monthly Titles: 30% if you have any questions. please ask me. [email protected] Thanks, Mike
TITLE.... ....SOME TITLES WILL SELL OUT FAST... IF YOU DON'T SEE IT LISTED, PLEASE CONTACT ME AND I WILL SEE IF MORE ARE AVAILABLE.....
I have started a category called "Special-Free Shipping". Buy one of those lots and get free shipping on that lot plus anything else you buy during that visit. Just my little way of saying thanks!
Comics are strictly graded based on the Overstreet price guide. I don't use "mint" as a grade since I think they are very rare. Comics are touched at least 4 times before they get to the shelf of your comic store. So getting that perfect book is quite hard to do. I grab all my copies before they hit the shelves. If you have any questions please drop me a line. I stand by all my comics, if you have any problems, please contact me so that I can resolve it.
For Ground Advantage (USPS), shipping takes on average 5-10 days. I ship at least 3 times per week. If you buy on a Friday, your package will ship usually by Monday. Any other day, and its usually at the Post Office within 48 hours. Priority and insurance is always offered, just ask for a quote. Priority is faster but for the extra cost you might only save 3 or 4 days. For those of you on the west coast you might save a little more time and it might be worth it.
I pack very well and damage is extremely rare. I don't believe I have had any damaged packages in well over 8 years. I think you should get insurance for anything you don't want to loose. I can't be held liable for damage or loss by the United States Postal system if you don't purchase insurance. I do not make any money on insurance so ask me for a quote and it will be the exact amount the Post Office charges.
I use Ground Advantage shipping from the USPS. This takes an average of 5-10 days. Remember I said "Average". It can be longer if you are on the West Coast, or shorter if you are local to me. I do my best to ship timely, and once it's in the hands of the Post Office I do not have any control over how long it takes. I include with every order free delivery confirmation # so that you can track your package from me to you. The USPS site is updated every night. I do offer Priority shipping as well if you need that "fix" quicker. The cost is higher so it's up to the individual to decide if the extra few dollars is worth a few days. Just ask me for a quote if you are interested.
Most customers pay right after they have submitted an order. If I don't get your payment I can't hold your comics. Ecrater's inventory system will not place a hold until payment is received. This will mean if someone comes along before you pay, they can buy your books. First payment wins. If I do not hear from a customer within 24 hours of not paying I will cancel their order. Please contact me if you have any questions.
My rules state that I will combine all your orders for one payment. When a second on more payment is needed because you want to add just another issue or two here is what I will do. Instead of being nasty and just charging you for more shipping, just give me a nice email stating that you want to add something to a just placed order. I will only charge you $1.00 for every extra order that you wish to add. This will cover the extra fee that I must pay for an extra payment. That is per extra order not per comic. I will need you to email me to make sure I haven't already packed your order. I try to pack an order up within 48 hours of payment. The sooner you ask me the more likely I can add it to your order. Once I pack an order, its just too late. Questions, please drop me a line.
All my new comics come with a bag and a board. On some lots or wholesale deals they may not. If you want to be sure, just drop me a line. I will always get back to you with an answer within 24 hours,unless someone blows up my internet.
If you have an unconfirmed address on Paypal, I will email you if you are in the USA, and ask you to confirm your shipping address with an email that states your address. Without this email, I will cancel your order. This insures that you actually placed the order, not someone who has stolen your identity. I will not ship overseas to an unconfirmed address.
At this time, we are stopping this program. I hope to come up with a new incentive program in the future. If you have any questions please ask. Thanks for looking. MIKE!
If I only have one copy of a comic available and you purchase it, and then you think hey its still available and purchase it again. There is a catch, as I only had one copy to sell. Here is the one flaw I do not like with Ecrater. If you haven't paid with Paypal, then your item is available for anyone to purchase. If you delay in paying even for a few minutes, someone can come in and also purchase the same book. You both will be able to pay, but I am sending that book to the first person who bought it. Its a flaw that I really hate because it doesn't remove the item from inventory so a "mistake" can happen. It also costs me money in Paypal fees, even if I refund the total amount to the customer who didn't get the item. That is fine I will eat the cost. BUT!, if a customer intentionally purchases an item and goes back in to try to get it again and then pays for both copies( remember I only have one copy) I will refund the second purchase but I will now substract the Paypal fees from that second purchase. Please do not hit an item twice, and by all means do not pay for it twice, as I will be forced to pass on the fees to you. Paypal will not charge you until you hit the button authorizing payment. It will not be my fault if this happens and believe me its happened a few times too many. Please order with care! If you have a question about an order and you want to be sure I received it, please reach out to me via a message thru Ecrater or thru my email [email protected] and I will get back to you.
This section was created to respond to the one feedback that I have recently gotten. While I do not claim to walk on water, I do my best to make sure every customer is treated fairly. Out of stock items do occur, but I have always offered a great deal to compensate a customer. My feedback does reflect this. If a comic is grossly overpriced, by all means please ask me to lower to what it should be. Most of my prices go back years, with this many books it's hard to keep up! Since I don't bite, it never hurts to ask. For any books that are grossly underpriced, well that is on me! If anyone has an issue with my service, please, I only ask that you contact me first. If I can't help or refuse to, then by all means batter me on my feedback. It's just not how I have worked in over 30 years on the net. If I didn't care I wouldn't have spent some time trying to respond to an odd sale and feedback. The door is always open. I don't bite, I promise!!